Legal / Terms of Engagement

Terms

A plain summary of how the studio contracts, invoices and delivers work. A full engagement letter is issued with every proposal and takes precedence over this page.

01 / Clause

Commissions & proposals

Every commission begins with a written proposal describing scope, drawing deliverables, an indicative programme and fees. Work starts once the proposal is countersigned and the initial instalment is received.

02 / Clause

Fees & instalments

Fees are quoted per stage — survey and concept, design development, documentation, and site support. Instalments are invoiced at the start of each stage and are payable within fourteen days.

03 / Clause

Drawings & documents

Plans, elevations, joinery details and schedules are issued for the named residence only. Aeterna retains authorship of all drawings; a licence to build from them is granted for that project.

04 / Clause

Site works & third parties

The studio specifies and reviews, but does not carry out construction. Contractors, joiners and installers are engaged directly by the client unless agreed otherwise in writing.

05 / Clause

Photography

Aeterna may photograph completed rooms for its portfolio. Addresses are never published, and any client-identifying detail is withheld or blurred on request.

06 / Clause

Pauses & cancellation

Either party may pause a commission with thirty days' written notice. Work completed to that date is invoiced pro rata; unspent instalments are returned.

Questions

Anything unclear before you commission?

Write to the studio and we will answer plainly, in writing, before any fee is invoiced.